This Portal: Dream Crypto (includes its pages, extensions etc., but not limited to) and other as may be launched
from time to time (hereinafter referred to as "Website”, “Platform" and/or
“Application”, which shall mean and be used interchangeably having the same meaning) is developed,
operated and maintained by a “Proest technologies Pvt. Ltd”. company, having office at
“M-5/57/455, Shastrinagar, Naranpura Ahmedabad” In the Privacy Policy, "we",
"our" and "us" means "the company"; "you" and "your" means any
person who accesses and uses this Platform; This Privacy Policy covers this Platform’s treatment of
personally identifiable information that the company collects when you are on this platform and afterwards, and
when you use this platform’s services. This policy also covers the company's treatment of any personally
identifiable information (“PII”) that users share and/or the PII which the company may fetch/collect
from various service providers with whom the company has integrated its systems to provide the necessary
services to you. This policy does not apply to the practices of companies that the company does not own or
control or to people that the company does not employ or manage.
Crypto Fantacy is firmly committed to protecting your privacy. We want you to feel secure when you share
information with us, as we ensure that your data is in good hands. Dream Crypto protects your personal
information per applicable laws and our data privacy policies. Moreover, Dream Crypto maintains the appropriate
technical and organizational measures to safeguard your data against unauthorized processing or accidental loss,
alteration, disclosure or access, or any other type of unlawful damage.
IN BRIEF
Protecting your privacy is at the highest importance for the Company, and we are committed to safeguarding it.
This policy outlines how personal data we collect from you, or that you provide to us or that we may
fetch/collect from various service providers with whom the company has integrated its systems, will be
processed. Please read the following policy to understand the information we collect, how we will use that
information and the circumstances where we will share it with third parties. This policy should be read together
with our terms & condition. If you use any of our Services, you will be regarded as having read and accepted
this Policy. You must not use this platform or our Services if you do not accept this Policy. By mere use of
this platform, you expressly consent to our use and disclosure of your personal information in accordance with
this Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of
any changes, please review this policy periodically. Your consent to use the cookies in accordance with the
terms of this policy when you first visit our website permits us to use cookies every time you visit our
website. Further, your consent shall enable our browser extension feature to enable us to store your last
visits, conduct data analytics etc.
A. COLLECTION OF AND PROCESSING OF YOUR PERSONAL DATA
The use of this platform may result in the collection and processing of your personal data. The term
"personal data" under data protection law refers to all information relating to a specific or
personally identifiable person (PII). An IP address can also be considered personal data. An IP address is
assigned to each device connected to the internet by the internet service provider so that it can send and
receive data. When you use the platform, we collect data that you provide yourself. In addition, when you use
the platform, we also automatically collect certain information about your use of it.
We process personal data in compliance with the applicable data protection regulations. We will only process
data where we are legally permitted to do so. When you use this platform, we will process personal data only
with your consent, for the performance of a contract to which you are a party, or in order to take steps at your
request prior to entering into a contract, for compliance with a legal obligation, or if the processing is
necessary for the purposes of our legitimate interests or the legitimate interests of a third party, except
where such interests are overridden by your interests or fundamental rights and freedom which require the
protection of personal data.
B. COLLECTING PERSONAL INFORMATION
We may collect the following personal information, including but not limited to the following:
1. Information about your computer including your IP address, geographical location, browser type and version,
and operating system;
2. Information about your visits to and use of this website including the referral source, length of visit, page
views, and website navigation paths;
3. Information, such as your email address, that you enter when you register with our website, to set up
subscriptions to our emails and/or newsletters, etc.
4. Information such as your identity proofs, if required and submitted to site for legal or website purpose from
time to time.
5. Information that you enter when you create a profile on our website for example, your name, profile pictures,
gender, birthday, relationship status, interests and hobbies, educational details, institute details, employment
details etc., which may be requested on portal from time to time;
6. Information that you enter while using the services on our website;
7. Information that is generated while using our website, including when, how often, and under what
circumstances you use it;
8. Information relating to anything you purchase, services you use, or transactions you make through our
website, which includes your name, address, telephone number, email address, and credit card details;
9. Information contained in any communications that you send to us by email or through our website, including
its communication content, metadata and hashed data;
10. Our application also provides option of referral and hence shall enable collection of referral email id,
phone number etc. However, user entering such PII on behalf of the referral shall completely hold consent of the
referral for such act and any liability that may arise on us for using such referral’s PII for marketing
or otherwise, shall have to be completely indemnify us by you.
Certain areas and features of the website are available to you without the need to provide us with any
information. However, other features of the Site or the Service will require providing the website with details
such as your name, email address, address, mobile number etc., personally identifying information, a username
and a password (collectively the "Registration Information"). There are no user IDs & passwords of
any government or other institution asked on the platform. Any of your information that has been availed from
any third party, basis on this consent, shall be used only in accordance with specific internal procedures as
well as the statutory stipulations and safeguards governing access, in order to operate, develop or improve the
service.
Before you disclose to us the personal information of another person, you must obtain that person's consent to
both the disclosure and the processing of that personal information in accordance with this policy. In case of
any discrepancies and/or issues arising due to such “on behalf” submission, the submitter shall be
liable and obligated under the then existing PII and other applicable rules and regulations.
C. PROCESSING PERSONAL INFORMATION
The company and its partners collect and use your personal information and other information only as follows
("The purpose"):
1. To send you any administrative notices, offer alerts and other Transactional Communications relevant to your
use of the Service;
2. To enable you to apply for certain services for which you have chosen to apply;
3. For market research, project planning, troubleshooting issues, detecting and protecting against error, fraud
or other criminal activity;
4. To third-party contractors that provide services to the company and are bound by these same privacy
restrictions & confidentiality obligations;
5. To enforce Company’s terms & conditions;
6. To use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary
(including disclosure of such information in connection with legal process or litigation).;
7. To analyze usage of the site and to improve the Service/s and security;
8. To otherwise as set forth in this Privacy Policy.
9. To perform various analytics for the betterment of the user experience/products
10. To carry out obligations arising from any contracts entered into between the User and company and to provide
User facilities and services as per Users interest.
11. To provide User with information about other services, events and services that company offer that are
similar to this User have already purchased or inquired about or other communications containing information
about new services or upcoming events of the company, company’s affiliates and non-affiliated third
parties such as societies and sponsors, if User has consented to receive this information.
12. To notify the User about changes or updates to application’s User account.
13. To respond to the Users to requests, inquiries, comments or concerns.
14. To allow the User to participate in interactive features of our service when User chooses to do so.
15. To provide you with details about our services. For instance, you might send us a query about any particular
service, and we will need your contact details to share the same.
16. Like all other websites, we also track total website visitors, our most visited pages, and the website
traffic source. It helps us to understand our audience preferences and accordingly improve our website
performance.
17. To communicate any changes to our current services, websites, and offerings.
D. CONSENT TO OVERRIDE DND
By using the platform and its services, you specifically provide consent to the company to send you transaction,
service explicit & service implicit communications which are essential to continue the services like sending
OTP for log-in, Status of Application etc., irrespective of your Do Not Disturb Registration with TRAI, DoT
and/or any other Appropriate Authority. Similarly, you provide your explicit consent for sending across various
communications on your registered email as well as phone number through various communication applications like
WhatsApp as may be integrated with portal in future.
E. SHARING OF PERSONAL DATA
As a policy we do not disclose any personal information to anyone other than those to our employees, officers,
professional advisors', third party contractors, third party service providers as reasonably necessary for the
purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries,
our ultimate holding company /ies and all its subsidiaries) as reasonably necessary for the purposes set out in
this policy.
There are several products and services that may be offered by third parties on our Site, (collectively,
"Offers"). If you choose to apply for these separate products or services, disclose information to the
providers, or grant them permission to collect information about you, then their use of your information is
governed by their privacy policies and they will be acting as data controllers of your information. You should
evaluate the practices of these external services providers and should view their privacy policies or contact
them directly for further information before deciding to use their services. The company is not responsible for
their privacy practices.
Personal data may also be shared with third party service providers, who will process it on behalf of the
Company for the purposes identified above subject to confidentially arrangements and strictly on need-to-know
basis, these include:
1. Payment collection services providers (Payment gateways and otherwise required for digital payment
collection)
2. Identity verification agencies
3. Fraud prevention agencies
4. Digital marketing and content delivery agencies
5. Application service provider
6. Any other service provider strictly required on need basis to fulfill the purpose of service delivery as
envisaged for this portal (“Purpose”).
For the purposes of Data Protection Law, the Company is a data controller of your personal data. You can get in
touch with the Company by using the contact details mentioned in the contact us page.
Notwithstanding the foregoing, the company reserves the right (and you authorize the company) to share or
disclose your personal information when the company determines, in its sole discretion, that the disclosure of
such information is necessary or appropriate:
1. As required by law
2. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request,
3. in connection with any ongoing or prospective legal proceedings;
4. If the company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be
notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal
information; Optionally, company may provide choices you may have regarding your personal information
then.
5. In the event that the business is sold or merged or integrated with another business/investor, your details
will be disclosed to our advisers and any prospective purchaser's adviser and will be passed to the new
owners/investors of and/or in the business.
6. We may sell, license or distribute information in anonymized or aggregated form so that the information does
not identify a specific user, without restriction, including, but not limited to, for producing data analytics
and reports for business partners or other third parties.
F. SECURITY OF YOUR PERSONAL INFORMATION
1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration
of your personal information. We follow generally accepted standards to protect the personal information
submitted to us, both during transmission and once we receive it.
2. We use a combination of firewalls, encryption techniques and authentication procedures, among others, to
maintain the security of your online session and to protect the accounts and systems from unauthorized
access.
3. All electronic financial transactions entered into through our website will be protected by encryption
technology.
4. When you register for the Service, this platform requires a password from you for your privacy and security.
The platform transmits information such as your Registration Information for the company/ this platform or
Account Credentials securely.
5. Our databases are protected from general employee access both physically and logically. We encrypt your
Service password so that your password cannot be recovered, even by us.
6. You acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100%
secure, however, therefore, we cannot guarantee its absolute security. If you have any questions about security
on our Web site, you can contact us on the email provided in contact us segment on our website
G. DATA TRANSFERS
Presently the platform is operational across various countries and territories across globe. Information that we
collect may be stored, processed in, and transferred between any of the countries in which we may operate in the
future in order to enable us to use the information in accordance with this policy. You expressly agree to the
transfers of personal information described in this Section. We hereby declare that the data localization is not
practiced as the platform is independent of territories.
H. USING YOUR INFORMATION FOR MARKETING PURPOSES
From time to time we may request more personal information in order to provide you with other benefits of the
Service. The company may aggregate personal information and disclose such data in a manner to:
1. Third parties for their marketing and promotional purposes;
2. Users of the Service for the purpose of comparing with relative to the broader community.
3. Such information may not identify you individually. We may also use third party service providers to help us
provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular
feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and
handling of your information and prohibit them from using any of your personal information for purposes
unrelated to the product or service they're providing.
I. RETENTION OF PERSONAL INFORMATION
We need your personal data in order to:
J. CHANGES TO YOUR PERSONAL INFORMATION
If your personal Information provided when you applied for a product on platform, changes, you may update it
whenever you apply for a new product. To review and update your personal information to ensure it is accurate
while your application is in process
We will retain your information for as long as your account is active or as needed to provide you services or as
may be required for internal analysis purpose or as may be required by law, whichever is later. If you wish to
cancel your account or request that we no longer use your information to provide you services, contact us at
email provided in contact us section of website. We will retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.
K. LOG FILES
As is true of most web sites, we gather certain information automatically and store it in log files. This
information may include internet protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this
automatically collected log information with other information we collect about you. We do this to improve
services we offer you, to improve marketing, analytics, or site functionality
L. TRACKING TECHNOLOGIES / COOKIES
Cookies are small pieces of information sent to you by our website server. We use cookies to enhance our website
user experience and to add extra functionalities to our website. If you don’t want us to save your
information, you can disable or decline cookies in your browser.
If enabled, we may place cookies on your machine that store small amounts of data on your computer about your
visit to any of the pages of this Website. Cookies are small electronic files that collect information when
someone visits a website. They can identify the pages that are being viewed and this can assist us in tracking
which of our features appeal the most to you and what content you may have viewed on past visits. Some cookies
only exist whilst viewers are online, but 'persistent' cookies are not session-based and remain on the viewer's
computer. When you visit this site again, 'persistent' cookies can enable us to customize our content according
to your preferences.
Technologies such as: cookies, beacons, tags and scripts are used by Company and our partner entities,
affiliates, or analytics or service providers such as google Ad sense, google analytics etc. These technologies
are used in analyzing trends, administering the site, tracking users' movements around the site and to gather
demographic information about our user base as a whole.
We may receive reports based on the use of these technologies by these companies on an individual as well as
aggregated basis.
We use cookies for and on our platform in order to personalize our service for you. Users can control the use of
cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to
use some features or areas of our site may be limited. You may refuse to accept cookies by activating the
setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser
setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
M. TESTIMONIALS, BLOGS, AND OTHER FORUMS ON THIS WEBSITE
With this consent of yours, we may post your testimonial along with your name. If you want your testimonial
removed, please contact us at email mentioned in contact us on website.
If you use a blog or other public forum on our Site, any information you submit there can be read, collected, or
used by other users and could be used to send you unsolicited messages. We are not responsible for the personal
information you choose to submit in these forums. These forums may be hosted by the Company by one of our
third-party service providers on the Company's behalf. To request removal of your personal information from our
blog or community forum, contact us on the email mentioned in contact us segment of website. In some cases, we
may not be able to remove your personal information, in which case we will let you know if we are unable to do
so and why.
N. BEHAVIORAL TARGETING / RE-TARGETING
We may partner with a third party to either display advertising on our platform or to manage our advertising on
other sites. Our third-party partner may use technologies such as cookies to gather information about your
activities on this site and other sites in order to provide you advertising based upon your browsing activities
and interests. There are a number of products and services that may be offered by third parties on our Site,
(collectively, "Offers"). If you choose to apply for these separate products or services, disclose
information to the providers, or grant them permission to collect information about you, then their use of your
information is governed by their privacy policies and they will be acting as data controllers of your
information. You should evaluate the practices of these external services providers and should view their
privacy policies or contact them directly for further information before deciding to use their services. The
Company is not responsible for their privacy practices.
O. SINGLE SIGN-ON
In future, there may be options wherein you can log in to our site using sign-in services such as Facebook,
Google or an Open ID provider. These services will authenticate your identity and provide you the option to
share certain personal information with us such as your sign-in information, name and email address to link
between the sites.
P. LIKE / SHARE BUTTON
If you use the "Like" / “Share” button to share something, that item will appear on your
Social Media profile page and also on your friends' newsfeed, depending on your social media’s privacy
settings. You may also receive updates in your social media account’s newsfeed from this site or item in
the future. Such social media companies also collect information such as which pages you have visited on this
and other sites that have implemented the "Like" button.
Q. LINKS TO THIRD PARTY SITES
Our Site includes links to other Web sites whose privacy practices may differ from those of the company. If you
submit personal information to any of those sites, your information is governed by their privacy policies and
they will be acting as data controllers of your information. We encourage you to carefully read the privacy
policy of any Web site you visit.
R. OPTING OUT
We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to
unsubscribe to email newsletters and from time to time may transmit emails promoting the company or third-party
goods or services. The company's subscribers may opt-out of receiving our promotional emails and terminate their
newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end
transmission of service-related emails/SMS, such as email/SMS alerts.
We take every reasonable step to ensure that your personal information that we process is accurate and, where
necessary, kept up to date, and any of your personal information that we process that you inform us is
inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access,
correct, and update your personal information directly through the functionalities provided on the Platform. You
may delete certain non-mandatory information by logging into our website and visiting Profile and Settings
sections. You can also write to us at the contact information provided below to assist you with these requests.
You have an option to withdraw your consent that you have already provided by writing to us at the contact
information provided below. Please mention “for withdrawal of consent” in the subject line of your
communication. We will verify such requests before acting upon your request. Please note, however, that
withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy,
related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy
Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for
which we consider that information to be necessary.
S. YOUR RESPONSIBILITY
You shall not disclose to any other person, in any manner whatsoever, any information relating to the
Company of
a confidential nature obtained in the course of availing the services through the website of the Company.
Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle
the Company to any damages, to which you may be entitled otherwise.
If you have any complaints, security related concern, please contact nodal officer at the email mentioned
on contact us segment on our website. We will work closely with you to ensure going a rapid and personal
response to your concerns.
You are responsible for maintaining the confidentiality of your login id and password. You are responsible for
maintaining the security of your Login ID and Password and may not provide these credentials to any third party.
If you believe that they have been stolen or been made known to others, you must contact us immediately at
details mentioned in contact us segment of website. We are not responsible if someone else accesses your account
through Registration Information they have obtained from you or through a violation by you of this Privacy and
Security Policy or the Company’s Terms & Conditions. Our Platform links to other websites that may
collect personal information about you. The Company is not responsible for the privacy practices or the content
of those linked websites.
T. CHANGES TO THE POLICY
We may update this Privacy Policy to reflect changes to our information practices. We encourage you to
periodically review this page for the latest information on our privacy practices.
U. CONTACT US WITH QUESTIONS OR CONCERNS
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any
other
privacy or security concern, send an e-mail to Nodal Officer, as per details mentioned in contact us segment of
our website.
This Policy shall be governed by and construed in accordance with the laws of India and the courts at Ahmedabad,
Gujarat, India shall have sole and exclusive jurisdiction in relation to any disputes arising out of or in
connection with this Policy.
V. IPR OWNERSHIP
You shall not copy, modify, transmit, distribute / re-distribute, reverse engineer etc., but not limited
to, or
in any way exploit the Products or any other copyrighted materials and content provided other than for your
individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit
anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other
copyrighted materials, trademark/ registered mark, the designs, innovations, business ideas etc., which together
shall be known as IPR and the ownership of the same belongs to the company. Any infringement, theft etc., of the
IPR of the company shall result in criminal proceedings against you at your risk, cost and consequences.
You will not (and will not allow any third party to) attempt to copy, record or reverse engineer any Videos or
Documentation supplied by Company or stored on the website (or related) websites, outside the application in any
manner.
W. Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable
information from children under 13. In the case we discover that a child under 18 has provided us with personal
information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that
your child has provided us with personal information, please contact us so that we will be able to do necessary
actions. Users below 13 years of age are advised to use this platform/ Services under guardian ship of their
parent/s and/or legal guardian.